Tag archives for TeleMarketing
In my opinion, the greatest mistake telemarketers make is failing to listen. The average telemarketer has a script and doesn’t deviate from it. Listen to the telemarketing calls you receive and you’ll see how true this is.
While I think you need to develop a script and practise it, don’t stick to it slavishly. Instead, aim to get the prospect talking ...more»
Too many people use a stop/start approach to telemarketing. They telemarket when work dries up, then stop doing it when work picks up. The problem with this approach is there will usually be a delay between the time you start telemarketing and when you get new business.
To get the best results out of your telemarketing, you need to be continually ...more»
Some people overcome their initial resistance to telemarketing, but then give up too soon. They underestimate how many calls it takes to make one sale or gain a new client. James Stapleton in Developing a CPA Practice (1997, pp. 137–50) recommends making at least a thousand calls before trying to gauge the initial success of your program.
James Stapleton says that ...more»
Many small business owners have an aversion to telemarketing, partly because telemarketing has such a bad reputation. While I was writing this chapter I paid particular attention to all the telemarketing calls I receive and was amazed at the poor quality of most of them.
The telemarketers usually asked to speak to the ‘business owner’ and then delivered a pre-prepared spiel. ...more»
Alternatively, you may be lucky and they may have just identified a need when they receive your phone call. Some businesses integrate telemarketing with their other marketing methods. For example, you can use telemarketing as a follow-up to a direct mail or email campaign.
Many people find a follow-up phone call easier to make than a totally cold call. But even ...more»

